Wildix Logo 🏅 GOLD PARTNER — UAE

NetOn Technologies holds Gold Partner status with Wildix — the highest tier in the Wildix partner programme. This means factory-certified engineers, direct Wildix support escalation, priority licensing and access to the full Wildix & x-bees portfolio for UAE businesses.

What is Wildix?

Wildix is a next-generation Unified Communications & Collaboration (UC&C) platform designed for businesses of all sizes. Unlike traditional on-premise PBX systems, Wildix is built on WebRTC technology — meaning employees can make and receive calls, join video conferences and use instant messaging directly from a web browser, without installing any software.

As an authorized Wildix partner in Dubai and across the UAE, NetOn Technologies handles the full lifecycle: licensing, hardware supply, installation, configuration, staff training and ongoing support.


Key Wildix Features

🌐 Cloud & On-Premise PBX

Deploy Wildix as a fully hosted cloud PBX or an on-premise system. Both options deliver enterprise-grade call routing, auto-attendant, IVR, hunt groups, call recording and voicemail.

💻 WebRTC Browser Calling

Wildix Collaboration — the UC client — runs entirely in the browser (Chrome, Edge, Firefox). No desktop app to install. Staff call, chat and share screens from any PC or Mac, anywhere in the world.

📱 Mobile Softphone

The Wildix mobile app for iOS and Android turns any smartphone into a full office extension. Employees stay reachable on their business number whether in the office, at home or travelling across the UAE.

📺 Video Conferencing

Wildix includes built-in HD video conferencing with screen sharing — no third-party tool needed. Schedule or launch instant meetings with colleagues and external guests via a simple link.

📋 CRM & Helpdesk Integration

Wildix integrates natively with Salesforce, HubSpot, Zoho CRM, Freshdesk and many other platforms. Screen-pop customer records on incoming calls and log call activities automatically.

📊 Call Centre & Wallboard

Built-in ACD queues, real-time wallboard, supervisor dashboards and call recording make Wildix a complete contact centre solution for small to medium call centres in Dubai and UAE.

🔒 Enterprise Security

All Wildix communications are encrypted end-to-end using TLS and SRTP. No SIP ALG issues, built-in firewall traversal and zero open inbound ports — dramatically reducing the attack surface versus traditional SIP PBX.

🔄 Simple OPEX Licensing

Wildix uses a per-user per-month subscription model — no large upfront CAPEX. Scale licences up or down as your team grows. Ideal for SMEs and fast-growing businesses in UAE.

📞 IP Desk Phones & Headsets

NetOn supplies the full range of Wildix IP handsets (W-AIR DECT, W-AIR Bluetooth, W-TOUCH, WP600A) and compatible headsets for a complete end-to-end Wildix deployment.


Why Choose NetOn Technologies as Your Wildix Partner in UAE?

  • Authorized Wildix Reseller — we are a certified Wildix partner, not a third-party reseller. You get genuine licences and direct vendor support.
  • 15+ years IT experience in UAE — NetOn Technologies has been serving businesses in Dubai and across UAE since 2009 with a proven track record.
  • End-to-end service — we handle everything: needs assessment, system design, SIP trunk provisioning, hardware supply, installation, staff training and support.
  • Local support team in Dubai — our engineers are based in Dubai, ensuring fast on-site response for any hardware or configuration issues.
  • Integration expertise — we connect Wildix to your existing CRM, ERP and helpdesk systems so communication and business data work together.
  • Flexible contracts — monthly or annual subscription, with optional Annual Maintenance Contracts (AMC) for complete peace of mind.

Contact Us for a Free Wildix Demo

See Wildix in action with a live demo tailored to your business. We will show you exactly how it replaces your current phone system and what the migration looks like.

Phone: +971 4 439 5754
Mobile / WhatsApp: +971 52 644 6541
Email: info@netontechnologies.com

Request a Demo

Wildix vs Traditional PBX — Why Businesses in Dubai Are Switching

Feature Wildix UC&C Traditional PBX
InstallationCloud-ready, deploy in daysWeeks of on-site cabling
Remote workingFull browser + mobile appVPN / complex setup needed
Video conferencingBuilt-in, no extra costSeparate tool required
CRM integrationNative connectorsCustom development needed
SecurityTLS/SRTP encrypted, zero open portsSIP exposed, frequent attacks
Cost modelOPEX per user per monthLarge upfront CAPEX
ScalingAdd user instantly onlineHardware expansion needed

🆕 Also from Wildix — Available through NetOn

x-bees: AI Customer Engagement

x-bees is Wildix's platform built specifically for customer-facing teams — omnichannel inbox (voice, chat, WhatsApp), AI call summaries, website engagement widget and deep Salesforce integration. As a Wildix Gold Partner we supply and support x-bees across UAE.

Learn About x-bees →

Frequently Asked Questions about Wildix in UAE

What is Wildix and who makes it?

Wildix is a Unified Communications & Collaboration (UC&C) platform founded in Italy in 2005 and now used by over 135,000 businesses globally. It provides business telephone systems, video conferencing, instant messaging, and contact centre capabilities — all accessible from a browser, desktop app or mobile phone.

Is Wildix available in Dubai and the UAE?

Yes. Wildix is fully available in the UAE. NetOn Technologies LLC is an authorized Wildix partner based in Dubai, serving businesses across all Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

How does Wildix compare to Avaya, Cisco and Panasonic phone systems?

Wildix is a modern cloud-native UC platform while Avaya, Cisco and Panasonic are traditionally on-premise PBX systems. Wildix is typically faster to deploy, lower in upfront cost (OPEX model), includes built-in video and collaboration, and requires no desktop software thanks to WebRTC. It is particularly well-suited for hybrid and remote-working environments which are increasingly common in UAE businesses.

Can Wildix integrate with our existing CRM like Salesforce or Zoho?

Yes. Wildix has native integrations with Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk and many others. When a call comes in, the CRM record of the caller pops up automatically. Calls are logged and recorded within the CRM without any manual entry.

How much does Wildix cost in UAE?

Wildix pricing in the UAE is on a per-user per-month subscription basis. The exact cost depends on the number of users, licence tier (Collaboration, PowerUser, etc.) and any hardware (IP phones, headsets) required. Contact NetOn Technologies at +971 4 439 5754 or WhatsApp +971 52 644 6541 for a tailored quote for your business.

Does Wildix work with SIP trunks from UAE telecom providers?

Yes. Wildix works with SIP trunks from Etisalat (e&), du and other approved VoIP providers in the UAE. NetOn Technologies handles the SIP trunk provisioning and configuration as part of the installation service.

Who provides Wildix support and maintenance in Dubai?

NetOn Technologies provides full Wildix support and maintenance in Dubai and across UAE. We offer Annual Maintenance Contracts (AMC), SLA-based helpdesk support, on-site engineer visits and remote monitoring. Call us at +971 4 439 5754.

Can Wildix replace our old Panasonic, NEC or Avaya system?

Yes. NetOn Technologies specializes in migrating businesses from legacy Panasonic, NEC and Avaya PBX systems to Wildix. We manage the full migration including number porting, hardware swap and staff training so there is minimal disruption to your operations.

Wildix — Global Coverage from Dubai

As an authorized Wildix Gold Partner based in Dubai, we supply and support Wildix UC&C and x-bees worldwide. Wherever your business is, we can deliver.

Talk to a Wildix specialist today!

Call us at +971 4 439 5754

Request a Free Demo
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