Business Phone Systems in Dubai, UAE

A business phone system lets your team make and take calls on one company number, at a desk, in a browser or on a mobile, with call transfer, recording and CRM integration. NETON Technologies LLC has designed, installed and supported business phone systems for UAE companies since 2009.

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Which Business Phone System Fits Your Company?

• Cloud phone system: no hardware in the office, and staff can work from anywhere. Best for growing and hybrid teams.
• On-premise IP PBX: the system runs on your own server. Best when you need full control or already have the hardware.
• Microsoft Teams calling: your team makes calls from Teams. Best if Teams is already the centre of the working day.

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Phone Systems We Install in Dubai

• Wildix — we are a certified Wildix Gold Partner. Calls, video meetings and chat in one system, with x-bees for AI call summaries.
• Sangoma — we are an authorised partner. FreePBX, PBXact and Switchvox for businesses that want an on-premise system. See our Sangoma PBX guide.
• Microsoft Teams Direct Routing — connects Teams to the UAE phone network through a session border controller such as anynode or Ribbon.

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What Is Different in the UAE

Business calls have to reach the public network through a licensed operator (du or e&). That is why we connect your phone system to a licensed SIP trunk rather than an internet calling app. If you run outbound sales calls, the system also needs to support DNCR rules. We handle both as part of the setup. For more on the rules, read our guide to VoIP in the UAE.

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What Is Included

• Site survey and system design
• Number porting, coordinated with your carrier
• Installation and structured cabling
• Staff training
• Ongoing support or an annual maintenance contract (AMC)

Replacing an old Panasonic, NEC or Avaya system? See our PBX upgrade guide.

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Frequently Asked Questions: Business Phone Systems in Dubai

How much does a business phone system cost in Dubai?

It depends on the number of users, the features you need and whether you choose a cloud or on-premise system. NETON Technologies LLC gives a fixed quote after a short survey.

Can we keep our existing phone numbers?

Usually, yes. Number porting is handled with your carrier, and NETON Technologies LLC coordinates it for you.

Should we choose a cloud or an on-premise phone system?

A cloud phone system suits most growing teams. An on-premise IP PBX suits businesses that want everything kept on site.

Does the phone system work with Microsoft Teams and our CRM?

Yes. Wildix and Teams Direct Routing connect to Microsoft Teams, and to CRMs such as Salesforce, HubSpot, Zoho and Odoo.

How long does installation take?

It depends on the size of the site and on number porting. NETON Technologies LLC gives you a timeline with the quote.