Buying the correct business telephone system is an important decision , as that system will be an integral part of your business that helps you to grow and develop closer links with your clients. The wrong system, however, will at best be too expensive and in the worst case can cripple your business by stifling your means of communication and alienating your clients. Choose the right phone system then, will be one of the most important decisions you make for your business.
We deal with most major manufacture in telephone systems focusing on Panasonic, Avaya and NEC IP Telephone systems from 5 to 5000 users.
Start with how your people make and take calls, not with the handset. Count your users and sites, then check your remote staff, call centre needs and CRM. Confirm which carrier supplies your numbers, because the trunk is often the long-lead part of the project.
In the UAE, SIP trunks and UAE numbers come from a licensed carrier, e& or du. You order against your trade licence rather than signing up online with a global provider. NETON supplies and configures the phone system that connects to the trunk.
Yes, when the service runs through a licensed carrier or an arrangement that TDRA permits. TDRA treats VoIP as a telecommunications service, so public calling should run through a licensee such as e& or du. Ask any provider which UAE licensee carries the traffic.
For most UAE businesses, cloud is the default starting point. On-premise or private cloud suits strict data-control rules, unreliable site connectivity or heavy investment in existing equipment. NETON works with both, so the choice can follow your requirements.
Yes, through Teams Direct Routing rather than Microsoft Calling Plans, which are not sold in the UAE. Direct Routing connects a local carrier trunk to Teams through a certified session border controller, and each user needs a Teams Phone licence. NETON works with anynode from TE-SYSTEMS for this.
Yes. NETON provides call centre and CRM solutions with full UAE installation and direct in-house support. Connecting the phone system to your CRM lets agents work from customer records, which is usually worth planning from the start.
We are happy to have been associated with Neton for 12 years, NETON is always been point of contact for all our IT Infrastructure. They are always been part of our growth Story.....
We rate Neton as top in terms of IT Innovative and cost effective Solutions
Neton is supporting our fast growing Call Centre and we are very much satisfied with their innovative Call Centre solutions.
