⭐ GOLD PARTNER
Wildix Phone Systems for Hotels & Hospitality in UAE
Guest rooms · Front desk · PMS integration · WhatsApp reservations via x-bees
Get a Hotel System Quote
⭐ GOLD PARTNER
Guest rooms · Front desk · PMS integration · WhatsApp reservations via x-bees
Get a Hotel System QuoteWildix is an IP phone system that UAE hotels can use to replace legacy PBX equipment, covering guest room phones, wake-up calls and call charging through PMS integration. NETON Technologies LLC, an authorised Wildix partner in Dubai, deploys it for hotels and serviced apartments, with x-bees adding WhatsApp reservations.
Dubai is home to some of the world's most demanding hotel and hospitality environments. Communication systems need to be reliable, feature-rich and integrated with Property Management Systems (PMS) for seamless front desk operations. NETON Technologies LLC deploys Wildix hotel phone systems for UAE hotels, serviced apartment complexes and hospitality businesses — replacing aging analog or proprietary hotel PBX systems with modern IP telephony.
Wildix IP desk phones for guest rooms with direct-dial to front desk, housekeeping, room service and external lines. Wake-up call scheduling from PMS. Do-not-disturb integration.
Wildix integrates with hotel PMS platforms including Oracle Opera, Protel, Clock PMS and others. Check-in/check-out automatically activates/deactivates guest phone access. Minibar and call charges posted to room bill.
x-bees integrates WhatsApp Business API — guests can make reservations, request services and send special requests via WhatsApp. Handled by reservations team in the same inbox as phone calls.
Wildix DECT wireless handsets for housekeeping, engineering and F&B staff. Hotel staff carry a wireless handset on property — reachable anywhere without mobile data.
Detailed call records for every guest room — billable calls automatically charged to room account via PMS. Management reporting on call costs by department.
x-bees AI handles routine reservation enquiries on WhatsApp and web chat — availability, rates, amenities — escalating to a human reservations agent for complex requests or confirmed bookings.
Yes. NETON Technologies LLC migrates UAE hotels from legacy Mitel, NEC, Avaya or Alcatel hotel PBX systems to Wildix. Guest room phones, PMS integration, wake-up calls and call accounting are all replicated on the new system. Migration is planned to minimize disruption to hotel operations.
Yes. Wildix has a certified Oracle Opera integration. Check-in/checkout triggers phone activation, wake-up calls are managed from Opera, and room charges are posted automatically. NETON Technologies LLC has deployed this integration for UAE hospitality clients.
Guests send messages to your hotel's WhatsApp Business number. x-bees routes these to the reservations team's agent interface alongside phone calls. Agents can see the guest's history, send confirmation documents and handle all communication without switching apps.
Wildix also integrates with Protel, Clock PMS and other hotel property management systems. Check-in and check-out switch guest phone access on and off automatically. Ask NETON Technologies LLC to confirm your PMS and version before you commit.
Yes. Wildix keeps detailed call records for every guest room and charges billable calls to the room account through the PMS. Management also gets reporting on call costs by department.
Yes. x-bees AI can answer routine enquiries about availability, rates and amenities on WhatsApp and web chat. Complex requests and confirmed bookings go to a human reservations agent.
Phone: +971 4 439 5754 | WhatsApp: +971 4 542 3229
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